Mostly everyone understands that meeting everyone's expectations isn't feasible, nor is it our goal. Instead, we prioritize making the right decisions. This involves thoughtful consideration, debate, persuasion, active listening, and reconsideration before a final decision is made.

We aim to strike a delicate balance that serves the greater interests of the team, clients, and the business. If you disagree, thatʼs fine, but once the decision is made, itʼs time to commit and support it completely.

We may not be able to provide solutions to every unique problem that our team have or Individual have with company. We try to solve problems many of them but some problem may remain considering the Industry we are working, the client we are serving or may be the company we are etc.

If you plan to build career in this Industry dealing with US/CA client, we do believe that it will bring some permanent lifestyle changes, where in you may be required to work later hours. (We may have certain flexibility to allocate client depending upon Individual situation of team members).

With automation likely handling much of the preparatory work and data entry, the future will demand increased client interaction and complex tasks, possibly necessitating more overlap in schedules as our processes evolve.

Given our non-traditional working hours, we think our team members should have good health/dietary practices for their long-term well-being. Failing to adhere to these guidelines could result in negative health consequences. We firmly believe that if one cannot commit to these practices, this industry might not be suitable for them.

We do believe that AI is here to stay and in time to come more and more jobs that we do on prep/data entry/review side would be done by machines. Therefore, we emphasize:

• Developing Advanced Technical skills.
• Adding Specialized Technical skills.
• Acquiring EA and CPA qualifications.
• Deepening knowledge of Tech Tools.
• Delivering high-quality work with minimal client review needs.
• Engaging/Interacting with end clients and reducing that work/task for onshore team.
• Would continue to help us stay relevant and ahead in the curve.

Even Though you may be working on particular shift timings, occasionally, at the time of client meetings or training, you may be required to work late hours. And in fact, sometimes we have to call staff to work on weekends as well. We work with Accounting firms in the US. These firms mostly experience seasonality in their workflow & hence, a lot of team members would be required to work overtime up to 55-60 hours/week during seasonal time as per client needs.

We are bunch of small team functioning together to make difference to the life of our customer.

Formal Dressing, Punch In and Out, Being respectful to others, putting your time right in timesheet, no mobile phone in work areas etc. Letʼs respect the rules of the games and ground we are playing. You may disagree with some of those, However, we respectfully agree to disagree and expect you to commit.

Our HR and Administration system is still evolving and you may face some challenges with the same from time to time. We are open to hear, resolve, improve.

Despite extensive client interactions, WFH/Hybrid working options remain generally challenging for many clients, limiting their feasibility, from a data confidentiality perspective and other reasons. However, in exceptional cases such as medical or other compelling situations, we may seek client approval and, if feasible, accommodate the request.

In general, WFH/Hybrid arrangements are not the norm, but if you were hired with a prior agreement for WFH/Hybrid that will be honored (same shall be documented in your offer letter/agreement). We'll provide updates periodically regarding any changes in this policy.

If youʼre talking about something new or novel, youʼll have to repeat yourself before youʼre heard. It will take some time before being heard.

Nothing happens in our company overnight. It take probably more time.

We are trying to implement data first approach in every decision we make to avoid interpersonal biases, favoritism, misinformation, miscommunication etc. We are getting there.

We have lot of people who work here from the same family or extended families or have got in relationship after joining MYCPE One. We try to avoid any conflict of interest in making professional decision making, objective and free from biases.

Staff who wants to work 8 hours can work 8 hours. Staff ready to work 10 to 12 hours, seasonally or otherwise we do offer them to work extra if they would like to work more and earn extra.

The tech industry is especially good at losing money. Growth is electric, but profits are elusive. We take an old school, economics 101 approach: Make more than you spend. Thatʼs why weʼve been profitable every year weʼve been in business. Itʼs the responsible way to be reliable and take care of employees and customers over long haul.

The world is obsessed with Startups. We prefer to become champion Stay Ups - companies whoʼve proven their worth, figured out their businesses, and strive to stick around for the long term. Companies that endure inspire confidence. Longevity isnʼt a fluke. Along those lines, weʼre proud that 2024 is our 8th year in business.

Embrace the Joy of Missing Out. Life is enriched when you skip things that don't truly matter. Steer clear of gossip, and if unavoidable, we won't be held responsible for providing clarifications.

We've reconsidered the idea of setting targets and realized the focus should be on direction, short-term plans, and subjective long-term goals rather than rigid benchmarks. Our past practice of setting targets felt like guesswork. Instead, we aim to emphasize the direction we're moving in, short-term plans, and subjective long-term goals with flexible timelines. Long-term plans have often been based on guesswork and the farther out they go, the less accurate they become. Therefore, we're shifting our approach to shorter-term planning: turning a 3-year plan into a 3-week plan and a 10-year plan into a 10-week plan. By planning more frequently, we anticipate more accuracy. It's crucial to acknowledge that businesses and their models continuously evolve over time.

We value the hard work, ideas, and efforts you put in, and itʼs our responsibility to value and recognize them. Decision-making cannot be just emotional or based on interpersonal relationships, and we would like to keep it objective, considering all its dimensions. However, interpersonal friendship, respect, camaraderie, and helping each other personally and professionally are part of any relationship and are important for a healthy work environment.

On rare occasions, due to discipline issues, persistent performance issues, violation and misconduct or otherwise, we may need to part ways with some of team members, but we need to do so with empathy, transparency, and a grace, to help them through the transition. Our objective here is, you should get a better career path from here.

Having technical skills is imperative, but advanced English communication is equally essential. If you can't effectively showcase your expertise to the paying customer, your potential for growth will be curtailed.

We donʼt think we need to explain this any further.

We do pretty boring work day in and day out. But it definitely provides for a lot of families' livelihood and economic progress and, at the least, pays the bill. (So we respect it and try to have great ethics in doing it)

If you seek rapid career advancement, we may not be the ideal choice. Our emphasis lies on consistent, sustainable, and long-term growth, which we have achieved and delivered in over a period of time.

Our HR/Admin and Marketing team would be putting together a lot of events/activities, those are important. But donʼt join us just because you find great online/social media portrayal of the same.

If you seek rapid career advancement, we may not be the ideal choice. Our emphasis lies on consistent, sustainable, and long-term growth, which we have achieved and delivered in over a period of time.

Our HR/Admin and Marketing team would be putting together a lot of events/activities, those are important. But donʼt join us just because you find great online/social media portrayal of the same.

Our Floors are phone free zones. Itʼs a simple commitment made to client for data security. If your phone is like your shadow, brace yourself; we're a bit old school here.

Here at MYCE ONE, ‘exclusive commitmentʼ isnʼt just a fancy term; it's our love language. We're all about undivided attention - no freelancing flings or gig moonlighting. If youʼre a jack-of-all-trades and master of side gigs, we might not be your perfect match. Weʼre looking for full-time, all-in kind of people.

No Matter how competent or intelligent a person is, if you donʼt treat others with respect or have a negative influence or have no respect for the rules of game, then they do not have a place at MYCPE ONE.

Our approach entails collaborating with multiple clients, providing you with the opportunity to work alongside various CPA firms and clients for an extended period. This offers a unique chance to diversify your experience, which may differ from being narrowly focused within a single department in a larger firm. Embracing this approach is beneficial for those with a long-term mindset, seeking to gain diverse experiences and expertise over time.

Productivity in our work is crucial. In the past, there was a belief of working seasonally and then enjoying leisure time for the rest of the year especially in tax, not anymore. However, our approach has evolved, and our primary focus is now on maximizing productivity. We aim for individuals to deliver over 1800 productive hours. If someone isn't able to achieve this with one client, they might need to work with additional clients to meet our productivity targets. For Seniors/Reviewers number may be less but Productivity is Important. While productivity is key, quality in doing working is equally important.

Empowering employees by trusting them to make decisions. Instead of layers of approvals, which can slow down processes and stifle innovation, employees are trusted to take actions that they believe are in the best interest of the company. In a "less approval but review" culture, decisions are made swiftly without being bogged down by bureaucracy. Instead of seeking permission for every little thing, teams move forward confidently, knowing they have the trust of the organization.

However, this is counterbalanced by regular reviews to ensure that the decisions being made align with company values and objectives. Itʼs not about eliminating checks and balances but rather about trusting employees while also learning from their actions. So if you come from a culture where you usually want to save your skin we may not be the best fit.